Stage 1: Properties of interest
This is where your journey begins. You’ve found a property and arranged a viewing through an estate agent.
Stage 1 – Properties of interest
Stage overview
• You’re actively looking for a property
• Viewings are arranged through the estate agent
• You’ll be contacted by an Auction Specialist
• Property information is available online
Whats happening
We’re gathering your feedback and helping you understand the property and auction terms.
• The Estate Agent arranges your viewing
• Your details are passed to us
• An Auction Specialist will contact you after your viewing
They will:
• Discuss your thoughts on the property
• Explain auction terms and conditions
• Guide you through the Buyer Information Pack, including material information and supporting property documents
How you can help
Sharing honest feedback helps us support both you and the seller effectively.
• Speak to the Auction Specialist when they contact you and share your feedback on the property.
• Provide an indication of what you think the property is worth to help set expectations.
What to expect
You’ll be guided through the property details and next steps.
• A call from an Auction Specialist after your viewing for feedback on suitability and price.
• Direction to the auction website for further information on the property.
When to contact us
If you have questions or miss a call, it’s best to follow up quickly. Contact us:
• If you miss a call after your viewing
• If you have questions not covered in the property listing
Properties of interest FAQ's
The full Buyers journey
Stage 2: Creating an account & registering to bid
Once you’re interested in a property, the next step is to register.
ViewStage 3: Buyer information pack
This provides the legal and material information you need to make an informed decision before bidding.
ViewStage 4: Bidding & auction outcomes
This is where the auction takes place. Registered buyers can place bids, and the process is fully transparent.
ViewStage 5: Reservation process & ID checks
If your bid is successful, you’ll move into the Reservation process.
ViewStage 6: Journey to completion
This is the final stage, where the legal process is completed and ownership of the property is transferred to you.
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