Stage 5: Reservation process & ID checks
If your bid is successful, you’ll move into the Reservation process.
Stage 5 – Reservation process & ID checks
Stage overview
• Property is reserved once steps are complete
• Typically completed within 2–3 working days
• Buyer commitment is confirmed
Whats happening
You’ll complete three key steps to secure the property.
You will:
• Sign a Reservation Agreement (a legally binding agreement confirming your commitment to purchase)
• Complete ID checks via CREDAS - ideally on your smart phone/mobile (note - your name will always show on the initial invite as your first name and the initial of your surname)
• Pay the Non-refundable Reservation Fee via secure payment link
You will also:
• Provide proof of funds
• Confirm your solicitor details
Once complete, the purchase will be picked up by our Completions Team.
How you can help
Completing these steps quickly ensures the property is secured and the process can continue.
• Decide who is purchasing the property early - any changes may require parts of the process to be completed again.
• Complete all steps promptly (Reservation Agreement, ID, Payment)
• Speak to your solicitor and prepare to instruct them
What to expect
You’ll receive three key emails to complete the process.
• Reservation Agreement (DocuSign)
• ID check (CREDAS)
• Payment link
All buyers must complete ID checks, and you may be contacted by our Compliance Team.
When to contact us
Your Auction Specialist will keep in touch, but we’re here if needed. Contact us:
• If you don’t receive the required emails
• If you’re unable to complete any step
Reservation process & ID checks FAQ's
The full Buyers journey
Stage 2: Creating an account & registering to bid
Once you’re interested in a property, the next step is to register.
ViewStage 3: Buyer information pack
This provides the legal and material information you need to make an informed decision before bidding.
ViewStage 4: Bidding & auction outcomes
This is where the auction takes place. Registered buyers can place bids, and the process is fully transparent.
ViewStage 5: Reservation process & ID checks
If your bid is successful, you’ll move into the Reservation process.
ViewStage 6: Journey to completion
This is the final stage, where the legal process is completed and ownership of the property is transferred to you.
View