No. The Reservation Fee is separate from the purchase price and secures the property during the reservation period.

We are legally required to verify the identity of buyers and carry out anti-money laundering checks.

KYC stands for Know Your Customer. It helps us verify identity and protect against fraud and financial crime.

Examples include recent bank statements, savings account statements, evidence of a property sale, or a mortgage agreement in principle. Your Auction Specialist can advise if you’re unsure whether your documents are suitable. 

Different organisations involved in the transaction may have separate compliance obligations and may need to carry out their own verification checks.

You’ll enter a reservation period and begin the conveyancing process with your solicitor.

The Notification of Sale confirms the agreed transaction details and introduces the parties involved in the transaction.

Check the information carefully, notify us of any errors and ensure your solicitor has started the onboarding process.

Your Completion Specialist will keep you updated throughout the transaction. You’ll receive updates at least once a week, as well as at key milestones or whenever we need anything from you. If you have any questions in between, you can contact your Completion Specialist at any time.

Tell us immediately so we can update the transaction and ensure documents are sent to the correct solicitor.

Your Completion Specialist works with all parties to help progress the sale and keep the transaction moving towards completion.

Checks are usually completed quickly once all required information has been received.